Binareka Building 4th Floor, Jalan Tanah Abang IV No. 32, Central Jakarta 10160 021 – 386 3535
We’re open Monday – Friday, 8 a.m. – 5:00 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
Machine warranties and license information
An overview of IBM’s Limited Warranty for Machines and license agreements applicable to IBM Machines.
Warranty service upgrades and maintenance options
Information on warranty service upgrades and post-warranty maintenance services options.
Determine if your machine is in warranty and when the warranty expires.
Software license agreements
Terms and conditions for IBM software programs licensed under the International Program License Agreement (IPLA) family of agreements.
Software Subscription and Support
Software Subscription and Support is included with each new IBM distributed software license (and Fixed Term License) obtained through Passport Advantage and Passport Advantage Express.
Renewing your Software Subscription and Support protects your software investment and ensures uninterrupted access to vital technical support and product upgrades.
Software Maintenance for Non-Passport Advantage IPLA licensed Programs is provided under the terms of the International Agreement for Acquisition of Software Maintenance (IAASM).
Renewing your Software Maintenance protects your software investment and ensures uninterrupted access to vital technical support and product upgrades.
Open service requests
Open a service request for the ability to place and monitor hardware service requests electronically.
Yes, we can.
Since We have license, we have an obligation to serve you as long as still in Indonesia teritory.
Yes, you can contact Us to our sales channel.
We have such tremendous success as IBM Official Partner. And We have received many Award from IBM as our principal.
We will create our Chat channel so you can directly speak near in the future.